e911 / NG911

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ENHANCED 911 SERVICES

New regulations require phone systems to identify the specific location of a phone used to call 911 and provide a direct callback number. Hotel Genie’s NG911 service enables your phone system to comply with these new regulations. It also empowers your staff and Emergency Services personnel to respond more efficiently by:


  • Simultaneously alerting onsite personnel and emergency services
  • Letting your staff and EMS personnel know where the caller is
  • Establishes direct communication with the caller
Enhanced 911 Services
1

Works with any phone system that supports T1, PRI, or SIP trunks for a fraction of the cost of traditional 911 services.

2

Sends location information such as “Room 1104 South Tower” or “Front Elevator Lobby” to the 911 center.

3

Meets new requirements by enabling emergency services personnel to call back directly to the caller (only during an emergency)

4

Immediately sends alerts to staff via SMS, email, and voice with caller and location information to staff.

5

Can be configured to record 911 calls

6

Works in tandem with existing telco services or can replace them to deliver cost savings

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